On the record
How we make money.
Families do not pay California Care Compass for navigation or referrals. Participating facilities and service partners may pay us for referrals or qualified introductions. These payments create a financial interest in referrals. Ask for the applicable payment arrangement before agreeing to an introduction. Provider care and service charges are separate.
What our service does
We publish educational information and help families explore senior-care options. Personal support depends on location and need. Navigation is not medical, legal or financial advice, and does not guarantee placement or benefits eligibility.
Understand the payment arrangement
Before agreeing to an introduction, ask who pays us, the amount or calculation method, and what event triggers payment. Facility referrals and service-partner introductions can have different terms. A provider’s fees for care or professional services are separate from any payment to CCC.
A financial interest in referrals
Payments from facilities or service partners create a financial interest in referrals. A listing in our directory is not a recommendation or proof of a commercial relationship. Check the facility’s state license, inspection record and current availability separately.
Your information
Review the contact and sharing choices on the form before submitting your details. Our privacy policy explains how information is used.
If you find any disclosure on this site to be inaccurate, missing, or contradicted by what a navigator told you on a call, write to disclosure@californiacarecompass.com. We treat disclosure complaints as the highest-priority issue we handle.